Frequently Asked Questions

TIVOLI CONTAINER TERMINAL – NEW GATE CHECK IN

FREQUENTLY ASKED QUESTIONS

PRE - ARRIVAL

Does the transport company (driver) communicate with the Agent as normal?
How is Out of Gauge (OOG) Cargo collected or delivered?
What if I am a new Driver and don’t have a Port of Cork ID Card?

AT THE CHECK IN (Stage 1)

Where is the new Gate Check In Area?
What are the Self Service Kiosks?
What happens if the driver arrives and the container is not booked in?
What happens if the Import PIN is incorrect or invalid?
What happens if the driver needs assistance?

AFTER CHECK IN (Stage 2)

What happens after Check In?
How does this work?

TERMINAL GATE IN (Stage3)

How does the driver enter the Terminal and what happens next?
What if the driver notices damage to a container or needs assistance?

TERMINAL GATE OUT (Final Stage)

What happens at the Gate Out Barrier?

 

 

 


Printed from : https://www.PortOfCork.ie/index.cfm/page/frequently_asked_questions